Privacy Policy

Last updated: 01.11.2025

1. Introduction

BalkanAds (“we”, “our”, “us”) is a digital advertising platform operated by Peak of Tech LLC, focused on providing localized advertising solutions for the Western Balkans.

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following types of data:

  • Account Information: Name, email address, company name, and contact details.
  • Billing Information: Payment details provided through Paysera for credit purchases.
  • Campaign Data: Ad titles, content, targeting preferences, and campaign performance metrics.
  • Technical Data: IP addresses, browser type, cookies, and log information for security and analytics.

3. How We Use Your Information

We use collected information to:

  • Create and manage user accounts.
  • Process payments and manage advertising credits.
  • Deliver and optimize advertising campaigns.
  • Communicate with users regarding their campaigns, account, or support requests.
  • Improve platform performance and ensure compliance with applicable laws.

4. Sharing and Disclosure

We may share data only in the following cases:

  • With payment processors (Paysera) to process transactions securely.
  • With analytics or hosting providers to maintain our platform.
  • When required by law or government authorities.

We do not sell or rent user information to third parties.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., accounting regulations).

6. Data Security

We apply appropriate organizational and technical measures to protect data, including encryption, restricted access, and secure hosting infrastructure.

7. User Rights

Users have the right to:

  • Access, correct, or delete personal data.
  • Withdraw consent to data processing.
  • Request data portability.

To exercise your rights, please contact us at info@balkan-ads.com.

8. Contact

CompanyPeak of Tech LLC
AddressRr. Kaçaniku p.n. 10000 Prishtina, Kosova